Privacy Policy
This Privacy Policy describes how MOSHIÉ (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as “Personal Information”.
See the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information Collected:
- Version of web browser
- IP address
- Time zone
- Cookie information
- Which websites or products you view
- Search terms
- How you interact with the Site
Purpose of Collection:
To load the Site accurately for you and to perform analytics on Site usage in order to optimize our Site.
Source of Collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for Business Purposes:
Shared with our processor Shopify.
Order Information
Examples of Personal Information Collected:
- Name
- Billing address
- Shipping address
- Payment information (including credit card numbers)
- Email address
- Phone number
Purpose of Collection:
To provide products or services to you.
To process your payment information.
To arrange shipping.
To provide invoices and/or order confirmations.
To communicate with you.
To screen orders for potential risk or fraud.
To provide you with information or advertising relating to our products or services when consistent with the preferences you have shared with us.
Source of Collection:
Collected directly from you.
Disclosure for Business Purposes:
Shared with Shopify and payment processing providers.
Customer Support Information
Purpose of Collection:
To provide customer support.
Source of Collection:
Collected directly from you.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
For example:
- We use Google Analytics to help us understand how our customers use the Site.
- We may share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners.
You can opt out of targeted advertising by visiting the relevant settings provided by Google, Facebook, or other advertising platforms.
Using Personal Information
We use your Personal Information to provide our services to you, which include:
- Offering products for sale
- Processing payments
- Shipping and fulfilling your order
- Keeping you updated on new products, services, and offers
Lawful Basis
If you are located in certain jurisdictions, we process your Personal Information under the following lawful bases:
- Your consent
- The performance of a contract between you and us
- Compliance with legal obligations
- Protection of your vital interests
- Public interest
- Our legitimate business interests
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Your Rights
Depending on your location, you may have the right to:
- Access your Personal Information
- Correct inaccurate Personal Information
- Request deletion of your Personal Information
- Restrict or object to processing
- Data portability
- Withdraw consent where applicable
To exercise any of these rights, please contact us at:
support@shopmoshie.com
Cookies
Cookies are used to improve your browsing experience, analyze website traffic, and personalize content.
Most browsers automatically accept cookies, but you can choose to modify your browser settings to decline cookies if you prefer.
Please note that disabling cookies may affect the functionality of the Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Changes will take effect immediately upon posting on the Site.
Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:
support@shopmoshie.com